Best-In-Class Rental Property Maintenance in Fairfax
Our Fairfax property management team understands what’s involved in maintaining a rental home. Whether it’s an emergency leak, a routine appliance repair, or preventative maintenance for your HVAC, we’re organized, efficient, and responsive. The right maintenance plans deliver a better experience to you and your tenants. We’re here to provide those plans.
Routine & Emergency Maintenance
Tenants and owners understand that we are responsive when something goes wrong at your rental property. There are two important reasons for this:
- Deferred and unreported maintenance is more expensive.
- Tenant retention requires immediate responses to repair needs.
Our job is to keep your property safe, habitable, and well-maintained. Maintaining your property increases the value of your asset and ensures your tenants are satisfied and secure.
There’s someone on call to answer the phone 24 hours a day and seven days a week. If there’s a flood or a fire, we don’t have time to waste. Before tenants move in, we walk them through every step of the maintenance reporting process. They understand the urgency of reporting problems, and they partner with us to protect the condition of your investment.
Inspecting Your Rental Property
An inspection 90 days into the tenancy is included in our management plans at Castle Property Management. We’ll make sure that everything looks clean, safe, and functional. We’ll look for potential lease violations and make sure your tenants are doing what they agreed to do. We’ll also talk with them, making sure that all their needs have been met. It’s a great way to protect your home and maintain a good, professional relationship with your renters.
When you partner with our team, your 90-day inspection is included, but we can conduct additional inspections when you request them. All of our inspections are well-documented, including the move-in and the move-out inspection, and you’ll receive a full report with photos and recommendations.
Vendor & Tenant Relations
There are a lot of good reasons to work with Castle Property Management, and perhaps one of the most important advantages is that our network of outstanding and responsive vendors becomes available to you and your property when you partner with us.
Good vendors are hard to find. We’ve been working with some great professionals for years, and we screen them thoroughly before we add them to our preferred list. When we dispatch a repair person to your property, you know you’re getting a licensed and insured professional who will stand by their work.
Beyond the repair itself, our team handles the invoicing and the payment, and we keep you up to date on everything that’s happening at your property.
Tenant coordination and communication is especially important during maintenance, and we’re clear with your renters before they move in about our expectations. They’ll know to expect our inspections and they’ll know that it’s important to make the property available to workers when repairs are needed.
“Joe and Rachel have been amazing. My rental has had some maintenance issues and the owners' have a warranty company which has than responsive vendors. I am not sure how I would have handled all of this without them being on top of it and going over and beyond.—Wendy
Better Maintenance and Decades of Experience in Fairfax Property Management
When you’re looking for professional property management in Fairfax and other Northern Virginia cities, look no further than the talented and experienced team at Castle Property Management. We know your house is your castle, and your investment properties form the foundation of your financial security. We’re here to provide a better real estate investment experience and to raise the standards of residential management.
What People Are Saying About Us
Want to Learn More?
If you’d like to learn more about our properties and what it’s like to work with Castle Property Management, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.
44675 Cape Ct, Ashburn, VA 20147, United States